ABOUT US

DISCOVER THE STORY BEHIND LHM

Welcome to LHM, where our dedicated and experienced team works tirelessly to provide the best possible experience for our guests. We focus on comprehensive analysis and diligent checking to ensure that every aspect of your stay is perfect. Our commitment to excellence drives us to take meaningful action that guarantees your satisfaction. Join us and discover the difference in hospitality.

OUR STATEGY

Discover how LHM can transform your hotel management with our bespoke strategies designed for optimum success. We pride ourselves on our proactive approach, working closely with you to identify opportunities and implement initiatives that lead to remarkable results for your property.

At LHM, we specialize in selecting the finest hotel staff dedicated to delivering exceptional service. Our rigorous hiring process ensures that every team member embodies our commitment to excellence, allowing us to create unforgettable experiences for our guests. Discover how we can elevate your stay through our unmatched hospitality.

ANALYSIS

Analysis hotel type, technical, and administrative, security and sanitary permissions(haccp – 81 ex 626, etc.).
Management software analysis.
Web site analysis (the company that created the work and manages maintenance).
Business & marketing plan analysis.
Business strategy analysis and its pricing by market segment and hotel treatment (bb – hb – fb) – Travel agency contracts- tour operator – ids – gds – cral – companies, etc.
Organization analysis (personal list with qualification, and job) and corporate sociogram.
Procedures analysis and company standards.
Analysis of total revenue divided by operating departments, market segments and distribution channels with the indexes (average revenue, employment rate, revpar) with reference to the current year and their deviations from the previous years and the budget.
Costs and total revenues analysis, divided by department, and their deviations from the previous years and the budget.
Contracts analysis with all suppliers.
Analysis of ordinary and extraordinary maintenance contracts.

CHECK

Synthetic reports setting (daily reports, monthly analytical) that allow a constant and continuous supervision on the progress of the structure present and future in order to take corrective actions where required disclosures and suitable alignment of what are the results in economic terms set under budget.
Daily control of the main courante (charges by department – reliefs purchase and consumption by department).
Daily menu checking (choice of dishes based on stocks and seasonality, prices of the sales price based on expected revenues).
Suspended control (credits).
Suspended control to suppliers (debts).
Inventory Control departments end of the month.
First notes cash receipt – direction – banks.

ACTION

Business and marketing plan setting.
Business strategy setting.
Budget setting.
Procedures and operational standards setting, divided by departments.